Refund policy

 

We have a 60-day return policy, which means you have up to 60 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at [email protected] quoting your order number, item(s) you wish to return and reason for return. We will let you know how and where to send the package.

You can always contact us for any return question at [email protected].

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Exchanges
If you would like to exchange an item please contact us at [email protected] and let us know what you would like to exchange. Provided we have stock available we will set aside the items requested. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, we will send the new item to you at no extra cost. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take up to 10 working days for your bank or credit card company to process and post the refund too.